Frequently Asked Questions

We accept PDFs, Word documents (.doc, .docx), and common image formats like .png, .jpg, or .jpeg — including screenshots. We'll handle the formatting and printing.

Certified Mail and Priority/Express include USPS tracking and delivery confirmation. First-Class letters don't come with USPS tracking, but we display available status via the Intelligent Mail barcode (IMB) and always provide proof of mailing.

Same-day processing if uploaded by 2:00 pm Mountain Time; otherwise next business day.

Standard letters can be up to 5 sheets (10 pages with duplex printing). For larger documents, we offer flat envelope mailing up to 47 pages.

Yes! You can choose color or black & white printing, and duplex (double-sided) printing is available to save pages and postage.

We offer standard #10 envelopes, windowed envelopes for address visibility, and flat envelopes for larger documents. All include your return address.

You can cancel and receive a full refund within 1 hour of submission, before printing begins. After printing starts, we cannot make edits or offer refunds.

Yes, we can send First-Class, Certified Mail, and Priority Mail Express to PO Boxes.

Yes, we ship to select countries including Canada, Mexico, UK, and Australia. See our international mail service for details. International mail starts at the current USPS First-Class Global rate (plus our service fee).

Certified Mail provides proof of mailing and delivery with signature tracking. Registered Mail adds maximum security with chain-of-custody handling, ideal for valuable or legal documents.

We handle documents securely (encrypted transfer/storage, least-privilege access). If you need to mail documents containing PHI, contact us to discuss requirements and BAAs.

Pricing starts at $4.99 + postage. The total depends on pages, print type (color or black & white), and envelope style. You'll see an instant estimate after you upload. See our pricing page for detailed rates.

No! You can upload, pay, and send your document without creating an account using Quick Send. Creating an account gives you access to Mail Manager with order history, saved addresses, and bulk mailing.

Yes! With Mail Manager (free account required), you can upload once and send to multiple recipients. Perfect for invoices, notices, or announcements. Learn about our bulk mailing service.